(5.0 / 5)1583+ Ratings

Naylors Reviews

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Overall Rating

5.0
12 Reviews
  • 547%
  • 453%
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  • 20%
  • 10%

About Naylors

Naylors Equestrian is a UK-based company that offers a wide range of equestrian, country, and pet products and supplies. Naylors has been serving customers for over 50 years with three physical stores located in Lancashire, Cheshire, and Staffordshire. From riding boots and equestrian clothing to horse rugs and pet products, Naylors has everything an equestrian or outdoor enthusiast might need.

They specialize in offering the biggest brands in the industry, such as Ariat, Horseware, Barbour, Joules, and Dubarry. Their retail advisors are experienced equestrians, offering customers genuine advice and a fantastic shopping experience. Naylors' website also offers a comprehensive range of products, which is expanding day-by-day.

Customer ratings by feature

  • Good Value
    4.0
  • Price & Quality
    4.5
  • Shipping & Delivery
    4.5
  • Customer Service
    4.3
  • Return Policy
    4.7

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Naylors Customer Reviews (12)

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Cameron Stone
Cameron Stone
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Feb 17, 2023
Bianca Oliveira
Bianca Oliveira
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Feb 17, 2023
Edina Szántó
Edina Szántó
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Feb 16, 2023
Jesus Fenwick
Jesus Fenwick
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Feb 15, 2023
Cinderella Sarrazin
Cinderella Sarrazin
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Feb 15, 2023
Judith Morlan
Judith Morlan
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Feb 14, 2023
Berdien van den Einden
Berdien van den Einden
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Feb 13, 2023
Declan Hooper
Declan Hooper
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Feb 13, 2023
Alica Stanton
Alica Stanton
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Feb 12, 2023
Evike Török
Evike Török
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Feb 12, 2023

Naylors Customer’s Q&A

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Naylors FAQs

FAQ

How much does Naylors’ delivery cost?

Naylors offers Standard Delivery, which costs £2.95 or is free when you spend over £50 and Premium Next Day Delivery, which costs £5.95.
FAQ

How long does the Naylors' delivery take?

The shipping time is 1 working day (Premium Next Day Delivery) and 3-5 days (Standard Delivery).
FAQ

What payment methods are accepted for Naylors orders?

Naylors accepts credit and debit cards for payment.
FAQ

What is Naylors’ return policy?

The returns policy offers a refund or exchange within 28 days of delivery or collection.
FAQ

When will delivery charges be refunded?

Delivery charges refunded for faulty goods. Full order cancellation within 14 days refunded standard delivery. Expedited delivery refund limited to standard cost.

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