Naylors Reviews
Naylors Customer Reviews (12)
- Most recent
- Oldest
Naylors Customer’s Q&A
Naylors Features and Benefits
Naylors.com offers several key features and benefits:
- Wide range of products: The site offers a variety of items, including riding boots, dressage whites, jackets, and more. It's a one-stop shop for all equestrian and country needs.
- Excellent customer service: Users have reported outstanding customer experiences, with staff providing knowledgeable assistance.
- Positive user reviews: The platform has received high ratings from users, indicating satisfaction with their purchases.
- Open 7 days a week: The site is available to help every day of the week, accommodating busy schedules.
- Spacious shopping: All three of their stores feel spacious and enjoyable to wander around, creating a welcoming and relaxing shopping experience.
- 10% Student Discount: Students receive a 10% discount when they shop at Naylors, helping to save some pennies during their studies.
- Large Footwear Department: The site stocks a range of footwear for women, men, and children, including riding boots, yard boots, country footwear, wellies, and casual footwear.
- Events, Competitions, and Offers: The site runs in-store events across the year which often include special offers, free gifts, and competitions.
- Huge Range of Horse Rugs on Display: The site displays a wide range of horse rugs, providing plenty of options for customers.
These features and benefits make Naylors.com a popular choice for equestrian and country needs. It's recommended to visit the site and explore these features firsthand.
Naylors Pricing
Naylors.com offers various pricing structures depending on the specific product or service:
- Equestrian and Country Sale: Up to 60% off on equestrian and country products.
- Price Promise: Naylors will match the price offered by a competitor if you find a product cheaper elsewhere.
- Candy Prices: For Naylor Candies, prices vary by product and quantity. For example, Buttermints are $3.00 per 9oz tub, while Butter Toffee Pecans are $6.00 per 9oz tub.
For more detailed pricing information, it is best to visit the specific product pages or contact their customer service.
Payment Method
Payment Methods Accepted
Naylors.com offers several payment methods for customer convenience:
- Credit and Debit Cards: Accepted cards include VISA, MasterCard, Switch, Maestro, Delta, and American Express.
- PayPal: This option is available for secure transactions.
- Klarna: Customers can choose to pay later or in installments through Klarna.
Important Notes
- Payment must be made using a card registered in the UK; cards registered outside the UK are not accepted.
- It is crucial to provide the cardholder's name and billing address exactly as they appear on the card statement.
- Naylors does not accept payments via cheque, cash, postal orders, gift vouchers, or certain types of cards like Style, Solo, or Duet.
For enhanced security, Naylors utilizes services like Verified by Visa and Mastercard® SecureCode™ to protect against unauthorized use.
Naylors FAQs
Naylors Return Policy?
Return Policy Overview
Naylor & Naylor allows customers to return or exchange eligible products within twenty-one (21) days from the delivery date.
Eligibility Criteria
- Products must be in original condition: unworn, unused, unsoiled, and undamaged.
- Items should be returned in the original packaging, including the gift box and a copy of the original invoice.
Return Process
-
Notification: Customers must email Naylor & Naylor within the 21-day period, providing:
- Invoice number
- Reason for return or exchange
- Tracking number of the return shipment
- Shipping: Returns must be sent via a common carrier with tracking service.
Refunds and Exchanges
- Upon receiving and inspecting the returned product, if eligible, a refund will be processed to the original payment method.
- For exchanges, if the requested item is available, it will be exchanged; otherwise, a refund will be issued.
Final Sales
- Items marked as final sales are not eligible for return or exchange.
For more detailed inquiries or assistance, contacting customer service is recommended.
Naylors Alternatives
Here are the top 10 alternatives to Naylors.com:
- Neon CRM
- ClubExpress
- Memberpress
- iMIS
- Glue Up
- Remote
- Ziprecruiter
- LinkedIn Job Search
- Indeed Hiring Platform
- Hired
These platforms offer similar services and can be great alternatives depending on specific needs. They range from CRM platforms to job search sites, providing a variety of options for different use cases. Remember to research each platform to ensure it meets specific requirements.
How To Open A Naylors Account?
To open an account on Naylors.com, follow these steps:
- Visit the Naylors.com website.
- Click on the My Account section.
- Select the Create Account option.
- Enter the required details and follow the prompts to complete the account creation process.
If there's a problem with the password, reset it through the My Account section on the website. A new password will be emailed, which can be changed to something more memorable next time you log in. Make sure to enter the new password exactly as provided, as it is case-sensitive. If multiple reminder passwords have been requested in a short space of time, a new password is generated each time, invalidating the previous one. So, check that the latest password is being used. If unsure of the characters in the new password, copy and paste the password from the email directly into the password field, making sure to select only the characters of the password without any extra spaces.
If the password is forgotten, go to the My Account section on the website, enter the email address and select the forgotten password option. A temporary password will be sent via email, which can be changed to something more memorable next time you log in to the account.
Remember, customer care can be contacted for further assistance.